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AboutUs

Code of Conduct

Standards That Define Our Culture

icon Integrity
  • - Integrity is essential for long-term success.
  • - We must respect the interests of our stakeholder’s, employees and society as a whole.
  • - We must be committed to identify and manage or avoid potential conflicts of interest in our business.
  • - We must take all reasonable steps to put in place specific policies and processes to avoid reputational risks.
  • - We refrain from decisions where there might be a conflict of interest. We do not use Dahab Masr property or information for our own gain.
  • - We will not let gifts or entertainment improperly influence decisions related to Dahab Masr.
  • - Our members of the Board of Directors and employees may not personally compete with Dahab Masr.
  • - We must build trust and demonstrate that we act at all times according to the ethical values and professional standards outlined in this Code.
icon Responsibility
  • - We take responsibility for our actions and honour our commitments to our employees and Stakeholders.
  • - We apply highly ethical standards to all our activities and decisions.
  • - We strive to provide sustainable returns for our shareholders.
  • - We are focused on identifying and meeting client’s needs in the most effective way and aim to protect the client’s confidentiality at all times.
  • We offer to our employees interesting and challenging positions in an environment of mutual respect.
icon Confidentiality
  • - We maintain the confidentiality of any information entrusted to us by our clients except when Disclosure is authorized by them or required to do so by law.
  • - We are committed to respecting people’s privacy and the confidentiality of personal information. We will only acquire and keep personal information that we need to operate Dahab Masr effectively or to Comply with the law.
  • - Because we respect an individual’s right to privacy, we do not usually take an interest in what anyone does outside of work unless it impairs their work performance, or threatens Dahab Masr’s reputation or Legitimate business interests.
icon Compliance
  • - We make every effort to maintain an exemplary environment of control and compliance.
  • - We conduct ourselves in accordance with relevant guidelines, policies, manuals, handbooks and best practices relating to our respective areas of responsibility and diligently implementing the prescribed Measures and approaches.
  • - We continuously question new and established practices, objecting if a standard of conduct is not met and escalating the issue to the next relevant supervisor.
icon Respect
  • - We are committed to creating a workplace that is characterized by respect for people’s rights, responsibility, excellence and mutual trust.
  • - We are one team. Whatever the strength of the individual, we will accomplish more together. We put the team ahead of our personal success. We believe everyone should have equal opportunity.
  • - We recruit, select and develop our people on merit irrespective of their race/ethnicity, gender, national origin, age, disability, sexual orientation, religion, marital or family status, pregnancy, disability or any other characteristic protected by the applicable laws.
  • - Our people are one of our greatest strengths.
  • - We value diversity of people and opinions, differences in background, perspectives and expertise and we collaborate with colleagues inside and outside our own area to achieve shared goals.
  • - We are all responsible for maintaining a safe workplace by following applicable health and safety rules and practices.
icon Service and Excellence
  • - We are focused on being a proactive partner and treating our clients fairly and with integrity.
  • - Everyone benefits from business relationships based on trust and honest discussion. While we need to be competitive, everything we do must always be both legal and fair.
  • - We only promise what we can deliver.
  • - Client complaints are treated immediately to ensure we meet our high standards of integrity and independence.
icon Sustainability
  • - Dahab Masr is committed to act in a social and environmentally responsible manner in all its business dealings.
  • - We work hard to minimize our impact on the environment and health by:
  • - Reducing waste, emissions and discharges Using energy efficiently
  • - Reducing workplace exposure to health risks
  • - Producing safe, high-quality products. Nothing is so important that we cannot take the time to do it safely
  • - Reducing workplace exposure to health risks
  • - We consider not only the environmental risks and social impact of our businesses but also the impact of our suppliers’ business practices and products.
icon Compliance with Laws and Regulations
  • - All members of the Board of Directors, employees and business partners must follow the standards and requirements imposed by applicable laws, rules and regulations.
  • - We do not tolerate bribery, money laundering and corruption in any of its forms in our business. We comply with anti-money laundering, anti-bribery and corruption laws and regulations and support Efforts to eliminate money laundering, bribery and corruption worldwide. We make sure that our business partners share our commitment.
  • - We are committed not to break antitrust and competition laws and to avoid unethical or unfair competitive practices.
  • - We abide by the trade laws of all countries in which we do business including economic sanctions, import and export laws.
  • - We comply with all relevant tax laws.
  • - We keep up to date and accurate records of all of our business activities.
  • - We adhere to strict know-your-customer regulations.
icon Risk Culture
  • - We carefully identify and manage our business risks in all areas. The following areas are defined as risk areas: production, laboratory, environment, commercial department and our reputation.
  • - We minimize any risks we take in trading.
  • - We believe in independent compliance and audit processes.
icon Transparency
  • - We are committed to handle all our communication and business relationships in a constructive, transparent and co-operative manner.
  • - We are committed to maintain our relationships with our regulators transparently and co-cooperatively.
  • - Our financial disclosure is prepared in line with best practices and applicable and regulatory requirements.
  • - We disclose potential risks we have or could possibly enter as a firm.
icon Adherence to this Code
  • The Code defines the way business is done at Dahab Masr. We will not tolerate violations of the Code. Dahab Masr requires its employees, the Board of Directors and business partners to adhere to. Dahab Masr has issued and will issue from time to time, more specific policies and procedures to facilitate the application and enforcement of the Code while reflecting the specific requirements of a particular business area. Violations of the standards in this Code may result in disciplinary proceedings, up to and including dismissal, or termination of a business relationship with a third party. Where a violation amounts to criminal behavior, Dahab Masr will bring such behavior to the attention of the competent authorities. We encourage our employees to make reports of any violation of laws, rules, regulations or this Code internally, directly to the relevant supervisors. Dahab Masr does not allow retaliation against any employee for such reports made in good faith.